CESG's Incident Response team (GovCertUK)

From the first of February 2007 CESG, as the National Technical authority for Information Assurance (IA), has assumed the lead responsibility within UK Government for providing IA advice to public sector organisations. This role includes providing an emergency response capability to public sector organisations that may require technical support and advice during periods of electronic attack or other network security incidents. Prior to that, the National Infrastructure Security Coordination Centre (NISCC) provided incident response to Government and the Critical National Infrastructure (CNI) via its CERT team UNIRAS.

To facilitate the provision of incident response operations to Government, CESG has formed a dedicated team to operate a CERT (Computer Emergency Response Team) function, with this team being identified to the Government community as GovCertUK.

The CESG GovCertUK Incident Response team provides a 24/7 (24 hours 7 days a week) operation, and can be contacted on the following:

Telephone: 01242 709311
Fax: 01242 709113
General Enquiries: enquiries@govcertuk.gov.uk or govcertuk@cesg.gsi.gov.uk
Incidents & Alerts: incidents@govcertuk.gov.uk or govcertuk@cesg.gsi.gov.uk

During Office hours 0830hrs – 1700hrs all correspondence will be monitored by the GovCertUK response team. Outside office hours, weekends, and public holidays, all correspondence will be monitored by a duty officer, supported by on-call GovCertUK response personnel

Private Sector

CPNI, will provide IA advice to the private sector. CPNI will also provide advice other aspects of Security (Physical and personnel) to both the public and private sector organisations. All integrated advice (combining information, physical and personnel security) is provided by CPNI

The GovCertUK response team will continue to provide technical support and advice to CPNI, who will provide a similar support role to the Critical National Infrastructure (CNI). For more information on the CPNI and its remit see www.cpni.gov.uk